Evidence standard / 04
Source policy and evidence states
A source is not current merely because its URL exists. We track publisher, scope, retrieval state, relevance and age, then connect each material value to the document that supports it.
Hierarchy
The closest accountable source carries the most weight.
Authenticated cashier values and current contractual documents usually lead numerical withdrawal findings. Regulator and corporate registers lead licence and entity findings. Operator help centres can explain process, while independent reports can corroborate or challenge an operator statement.
Affiliate reviews, search snippets and copied databases are discovery leads, not sufficient final authority for a material limit.
| Source class | Best use | Main limitation |
|---|---|---|
| Cashier / account interface | Current rail, minimum, fee and account cap | Can vary by account and jurisdiction |
| Terms / policy | Operator powers, wagering and compliance | May not show live cashier values |
| Regulator / registry | Entity, licence and domain scope | Does not prove payout performance |
| Operator support | Process and product explanation | Can change without contractual notice |
| Independent record | Corroboration and dispute history | Must be tied to the exact operator and date |
Public labels
Four principal states keep the evidence honest.
Retrieved means the source responded, its route was accepted and the expected evidence was present. Restricted means automated access met authentication, rate limiting, CAPTCHA or a similar barrier; it is not a dead page. Unavailable is reserved for a confirmed missing resource or domain condition. Superseded preserves an older document while pointing to its replacement.
Internally we also use transient error, content mismatch and pending review. These states prevent one failed automated request from being mislabeled as a vanished source.
| State | Meaning | Effect |
|---|---|---|
| Retrieved | Current route and expected evidence recovered | Eligible for current-source credit |
| Restricted | Access blocked or authenticated | Needs capture or manual review |
| Unavailable | Resource confirmed absent | Cannot support a current claim |
| Superseded | Replaced by a newer identified version | Historical context only |
| Transient error | Timeout, DNS, TLS or server failure | Retry; do not call it dead |
| Content mismatch | Page loads but expected evidence is absent | Manual review and confidence cap |
Visual evidence
A screenshot preserves context; it does not create authority.
Captures record the visible document, interface, timestamp and source relationship. They help when a route later changes or blocks automated access. A cropped quote should retain enough surrounding context to identify the page and meaning.
Illustrated document maps produced by this site improve readability but are not independent source captures. They receive different evidence weight.
Freshness
Different claims have different expiry pressure.
Cashier limits, fees, rails and VIP benefits are highly volatile and should be rechecked most frequently. Terms, KYC and AML policies age more slowly; regulator and corporate records have a longer normal review interval unless an expiry date or operator transition makes them urgent.
Every material row should display the date of its supporting source. Page-level updated dates remain useful, but they cannot substitute for field-level verification.
Broken links
We replace evidence carefully rather than laundering it.
When a source becomes unavailable, we look for an official replacement, regulator copy or preserved capture. A new URL must support the same claim and scope; a generic homepage cannot replace a numerical payment rule.
If no suitable replacement exists, the source state and confidence change. The factual claim may remain as historical context, but it stops being described as currently verified.